About Casino Rocket | Our Story, Licence & Values 2026

Casino Rocket opened its doors in 2020 and is run by Metlait SRL, a company based in Costa Rica. Our registered address is in Cartago, and our team works around the clock to keep the platform running smoothly. We operate under an e-gaming licence issued by the Tobique Gaming Commission (licence No. 0000064). That is an offshore licence, and we think you deserve to know exactly what that means: we are not regulated by an Australian authority, so it is worth understanding the rules of the jurisdiction we work under before you sign up. We would rather be upfront about our setup than leave you guessing. From the start, our focus has been on a tidy interface, honest terms and a theme that makes browsing a little more enjoyable.

Our mission is to give adults a well-run place to play for entertainment, with rules that are written down and easy to find. We try to explain bonus terms in plain language, answer questions without fuss, and treat every account holder with the same respect, whether you deposit AU$10 or climb through our loyalty ranks. Our support team is available 24/7 through live chat and email, and we encourage you to reach out before you claim anything if a condition is unclear. We also believe in being straight about what gambling is: a paid form of entertainment, not a way to make money. Wins are never guaranteed, and nothing on this site should be read as a promise otherwise.

Our lobby holds more than 1,000 titles across pokies, bonus buy slots, live casino, roulette, blackjack, table games, video poker, jackpots and tournaments. Games come from respected studios including NetEnt, Pragmatic Play, Evolution Gaming, Betsoft, Thunderkick, Microgaming, ELK Studios, BGaming, iSoftBet, EGT, Amatic and Quickfire. New players can claim a welcome package of 150% up to AU$1,500 + 150 Free Spins, split across two deposits, subject to 45x wagering, a AU$7.50 max bet and a 14-day expiry. Deposits work via credit card, Neosurf, bank transfer and crypto such as Bitcoin, Ethereum, Litecoin, Dogecoin and Tether. The site is available in English, German and French, and our loyalty programme runs across five Rocket-themed ranks, from Rocket Pilot In Training to Supreme Space Commander.

Protecting your account and your data is a core part of how we operate. The site uses SSL encryption to keep information in transit private, and our servers are monitored so problems are spotted early. We apply KYC and age verification checks, which means you may be asked for identity documents before a withdrawal is processed. We know that can feel like a hassle, but it helps keep minors out and reduces fraud. Our games are supplied by established third-party studios, so outcomes are produced by the providers' own systems rather than anything we adjust. Approved withdrawals are passed on to your chosen payment provider straight away, though the time it takes to reach you depends on the method you pick.

Gambling should stay enjoyable, and it is only for people aged 18 and over. We give every account holder tools to stay in control, including deposit, loss and wager limits, cooling-off breaks and full self-exclusion. We suggest setting your limits before your first deposit, deciding on a budget you can comfortably afford to lose, and stepping away if play stops feeling like fun. Chasing losses or gambling to solve money worries is a warning sign. If you or someone close to you is struggling, please contact a free support service in Australia such as Gambling Help Online or call 1800 858 858. Our support team can also activate any limit or exclusion on request.

We are not finished building. Looking ahead, our priorities are a smoother mobile experience through our installable web app, a broader mix of games and tournaments, and loyalty rewards that feel more personal as you progress. We also want to keep improving how clearly we present terms, so nothing about a bonus or a withdrawal comes as a surprise. Feedback from players shapes much of this, and we read it closely. As the industry changes, we will keep reviewing our tools, our payment options and our safer-gambling features so that Casino Rocket stays a place you can trust to be open about how it works.